Reviews
How to leave a review
If we helped your household, a Google review helps the next Vietnamese-American family find us. We don't offer incentives in exchange for reviews. We don't pre-screen who we ask. We don't filter by star rating.
The two-minute version
Leave us a Google review
Open Google Maps or Google Search. Search for “QualitySpace Insurance Agency Westminster CA.” Click the Reviews tab. Click “Write a review.” Sign in with any Google account. Pick a star rating and write what you want, or just leave the stars. Done.
If you're not sure what to say, the most useful reviews mention what we specifically helped with (auto bind, SR-22 filing, AB60 case, bundle math) and how the bilingual side worked for your household. Both are signals that help other Vietnamese-American families understand whether we're the right fit for them too.
What we won't do
The promises in plain language
- No incentives for reviews.Google's policy and the FTC's endorsement rules both prohibit offering anything (discount, gift, credit) in exchange for a review. We don't do it. If you encounter another broker who does, that's a violation worth reporting.
- No review gating.We don't pre-screen clients with a survey to steer happy ones to Google and unhappy ones to a private form. Per Google's fake-engagement policy and FTC rules, that's prohibited.
- No filtering by language. We ask Vietnamese-language and English-language clients equally. If you prefer to leave the review in Vietnamese, Google supports it and our other Vietnamese-speaking clients will read it.
- Responses within 48 hours.Every review (5 stars or otherwise) gets a personal response from Kevin within 48 hours, except when he's out of office.
Why we ask
Reviews are how local families find us
Per industry research, online reviews are the most-trusted signal consumers use to evaluate a local business. Google's local pack ranking weights review count, recency, rating, and response behavior. For a Vietnamese-American broker in Westminster competing against decade-old incumbents, reviews from real clients are how we close the trust gap. If we earned it, ask is the least we can do.
Other ways to refer us if a public review isn't your style: tell a family member or friend, send our number ((714) 666-6669) to someone who needs auto, home, life, or health coverage, or share qualityspace.com.
Have a complaint?
Call us first
Before posting a negative review, call us at (714) 666-6669 or email [email protected]. Most issues we hear about after a public review could have been resolved in a single call. If we can't fix it, the public review is still your option, and per CDI rules you can file a complaint at insurance.ca.gov.