99.99%

Uptime Guarantee

QualitySpace - Powered By Kayako SupportSuite
Knowledgebase Categories
The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 How can I seamlessly transfer my site to QualitySpace from another host?
 First of all, you would get a new account with us, and then transfer all of your website files to our server. Once that is done, you would need to update your domain name's DNS(Domain Name Servers) with the company that registe
 How long after I sign up can I start building my site?
 If your account is automatically approved, your account will be created and ready for uploading within 5 minutes of you signing up! If your account is not automatically approved, it will be within at most 24 hours.
 Does QualitySpace offer a money-back guarantee?
 Our Virtual Hosting packages include a 90 day money back guarantee.
 Can I downgrade my account during my hosting contract?
 No. Accounts can only be downgraded during the first thirty days or at the end of your hosting contract.
 How much is it to register a new domain name?
 $15 yearly for .com  .net  .org  .us  .info  .biz  .ws.  For other TLD send an email to [email protected] for a quote.
 How much do you charge for additional bandwidth?
 We charge $3.00 per gig per month. There is a 2 gig minimum purchase.
 How much do you charge for additional mysql databases?
 You can have as many databases as you want.
 How much do you charge for pointing a domain to a different directory or add-on domain?
 We charge $2.00 per domain per month.
 How much do you charge for a dedicated ip address?
 We charge $3.00 per month.
 How much do you charge for installation of an ssl certificate?
 The setup fee is free. You are required to purchase a dedicated ip address.
 How much do you charge for additional sub-domains?
 You can create as many sub-domains as you want.
 How much do you charge for script installation?
 We charge $25.99 per script. You supply the script.
 Can I get a printable invoice?
 All invoices for your account can be accessed and printed from our billing system at https://qualityspace.com/clientarea.php
 Can I get a printable invoice?
 All invoices for your account can be accessed and printed from our billing system at https://qualityspace.com/clientarea.php
 Do you charge setup fees?
 We do not charge any setup fees for shared hosting accounts.
 Will you deactivate my account for non-payment?
 If your automatica renewal cannot be processed or the manual payment is not received, we will e-mail you a 72-hour deactivation warning. You have 72-hours to correct the situation.If you have not made the renewal payment within
 Back

Powered by WHMCompleteSolution

Language: