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Forum: Uptime Reports 02-21-2005, 12:20 PM
Replies: 24
Views: 10,171
Posted By gerhard
Question For server 5, the Alertra page says "Device Data...

For server 5, the Alertra page says "Device Data Currently Unavailable".

A colleague of mine got an email to me bounced over the weekend, and I would like to see whether there was a problem with...
Forum: Customer Comments 02-02-2005, 05:02 PM
Replies: 6
Views: 1,109
Posted By gerhard
Thumbs up Kevin got indeed back to me and told me that I...

Kevin got indeed back to me and told me that I won't get charged until my excess charges have all been used. Just need to keep track now of the months... :)
Forum: Customer Comments 01-28-2005, 10:24 AM
Replies: 6
Views: 1,109
Posted By gerhard
Excess Billing Problems

Where's Kevin?

Despite having updated my credit card information with them, the collecting company failed to register this properly and a few billing cycles didn't get charged. When instructed by...
Forum: PHP, MYSQL, and Other scripts 11-18-2004, 11:36 AM
Replies: 5
Views: 537
Posted By gerhard
Exclamation Everything solved

Actually, it is not. But the clients MySQL allows to connect are by default limited to localhost. You can add your own (or any other) client address to the allowed clients in the Access Host section...
Forum: PHP, MYSQL, and Other scripts 11-18-2004, 05:17 AM
Replies: 5
Views: 537
Posted By gerhard
Yes, this is what it seems to be. But I remember...

Yes, this is what it seems to be. But I remember that on the last server, I was able to connect directly to my database from here.
Forum: PHP, MYSQL, and Other scripts 11-17-2004, 03:40 PM
Replies: 5
Views: 537
Posted By gerhard
Smile Happy camper...

It has been fixed by now (even though I didn't receive a feedback on my ticket yet). As far as I can tell, everything is back alive :)

But I still can't connect to my database from outside the...
Forum: PHP, MYSQL, and Other scripts 11-17-2004, 03:21 PM
Replies: 5
Views: 537
Posted By gerhard
Question MySQL database not moved to new server?

It seems that in one of my databases, the majority of the tables is missing after the move to the new server. I submitted a ticket, but haven't heard back yet. Unluckily I don't have a backup...
Forum: PHP, MYSQL, and Other scripts 11-16-2004, 06:35 PM
Replies: 5
Views: 692
Posted By gerhard
I'm not really a *nix specialist, but IMO it...

I'm not really a *nix specialist, but IMO it doesn't make a lot of sense to apply directory permissions to files or vice versa because they mean different things in *nix.

Most ftp clients (I'm...
Forum: Email, Frontpage, Ftp, SSH 11-01-2004, 09:29 PM
Replies: 5
Views: 555
Posted By gerhard
Kevin sent me another message saying that it has...

Kevin sent me another message saying that it has been fixed. But it only worked after I reset all the passwords (to the same value they have been before). Worked for me -- all users under my tight...
Forum: Email, Frontpage, Ftp, SSH 11-01-2004, 02:32 PM
Replies: 5
Views: 555
Posted By gerhard
I also opened a ticket. Kevin sent me a reply to...

I also opened a ticket. Kevin sent me a reply to the effect that he thought it had been fixed, but it hasn't been fixed. Next he asked me for a login/pw to double check. Which seems to confirm your...
Forum: Email, Frontpage, Ftp, SSH 10-31-2004, 09:51 PM
Replies: 5
Views: 555
Posted By gerhard
Can't send email

I receive email, but I can't send email. It seems the server doesn't accept my login anymore on sending (it accepts it on receiving...)

Does anybody have the same problem? Or better, a fix?
...
Forum: Email, Frontpage, Ftp, SSH 08-23-2004, 08:55 PM
Replies: 9
Views: 718
Posted By gerhard
Question No clue... I simply got notified by Kevin that...

No clue... I simply got notified by Kevin that "it" was fixed.
Forum: Email, Frontpage, Ftp, SSH 08-22-2004, 05:15 PM
Replies: 9
Views: 718
Posted By gerhard
Actually, what I think happenend is that our...

Actually, what I think happenend is that our server didn't accept connections and the servers of the other ISPs did just retry the delivery, until eventually the problem got fixed and they could...
Forum: Email, Frontpage, Ftp, SSH 08-22-2004, 02:27 PM
Replies: 9
Views: 718
Posted By gerhard
I'm back in business, and it seems that the...

I'm back in business, and it seems that the emails that I sent to my accounts and that I didn't receive did get through after it came back online. This may indicate that at least it didn't "eat" any...
Forum: Email, Frontpage, Ftp, SSH 08-22-2004, 10:04 AM
Replies: 9
Views: 718
Posted By gerhard
Not me. He used to be on various IM services, but...

Not me. He used to be on various IM services, but stopped using this as a support tool -- which I can understand. I think a ticket system is better for support, and the ticket email is probably as...
Forum: Email, Frontpage, Ftp, SSH 08-22-2004, 09:47 AM
Replies: 9
Views: 718
Posted By gerhard
not receiving emails (server5)

I'm having email problems - the second time in this month. This is becoming a major problem for me.

The first time, emails at least bounced, and the sender got notified that there was a problem. I...
Forum: Email, Frontpage, Ftp, SSH 08-10-2004, 05:02 PM
Replies: 2
Views: 463
Posted By gerhard
I don't know about an attachment size...

I don't know about an attachment size restriction. There is a mailbox size restriction that you set in cPanel.
Forum: Email, Frontpage, Ftp, SSH 08-09-2004, 12:52 PM
Replies: 11
Views: 849
Posted By gerhard
Since you're saying "we" -- as I wrote, I got...

Since you're saying "we" -- as I wrote, I got notified by support about the fix.
Forum: Email, Frontpage, Ftp, SSH 08-09-2004, 12:45 PM
Replies: 11
Views: 849
Posted By gerhard
I have also. I have received Kevin's note that...

I have also.
I have received Kevin's note that the issue has been fixed. I am receiving emails again.
I don't think so (you can always ask). I don't know of any hosting services that pay you for...
Forum: Email, Frontpage, Ftp, SSH 08-09-2004, 09:59 AM
Replies: 11
Views: 849
Posted By gerhard
Same here (connectionbrazil.com, 64.246.62.119)....

Same here (connectionbrazil.com, 64.246.62.119). At least it seems that sending email works.
Forum: Email, Frontpage, Ftp, SSH 08-02-2004, 06:59 PM
Replies: 2
Views: 480
Posted By gerhard
Thanks. How about ftp users? It seems that...

Thanks. How about ftp users? It seems that PureFTPd supports something they call "virtual quotas", which seems to do what I want. I just don't know how to get to it...

My problem is that I use my...
Forum: Email, Frontpage, Ftp, SSH 08-02-2004, 01:49 PM
Replies: 2
Views: 480
Posted By gerhard
Question ftp quotas?

I need the possibility to restrict a subdirectory (or a subdomain, if necessary) to a certain disk space. I saw that PureFTPd (that's the ftp server that runs on my server) has this feature, but I...
Forum: Pre Sales Question 08-02-2004, 01:45 PM
Replies: 4
Views: 845
Posted By gerhard
it's invisible, but you can edit using cpanel...

it's invisible, but you can edit using cpanel tool.[/QUOTE]

Actually, I can see them (and edit them). Some ftp clients hide files starting with a dot by default, but that's a client configuration...
Forum: General Support 06-23-2004, 12:58 PM
Replies: 0
Views: 295
Posted By gerhard
Lightbulb Subdomain file access problem (solved)

I had a problem with files in a subdomain.

I had a bunch of files in public_html/subdir and subdirectories of it. Then I created a subdomain subdir, and I could access the files now through...
Forum: Email, Frontpage, Ftp, SSH 05-18-2004, 08:58 AM
Replies: 2
Views: 468
Posted By gerhard
Just to provide some feedback about what...

Just to provide some feedback about what happened...

For some reason cPanel didn't have my email address (I thought I had it configured once, but maybe not, or maybe it got lost somehow). So it...
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